FAQ

HOW DO I PROCEED TROUGH CHECKOUT PROCESS ?

Once you have finished adding items to your Cart, simply click the Checkout on the shopping bag page and we will guide you through the checkout process.



WHAT METHOD OF PAYMENT DO YOU ACCEPT ?

We accept Credit Cards, Debit Cards , PayPal and Bank Transfer (through PayPal).


HOW SAFE IS MY PERSONAL INFORMATION ?

Our site uses Secured Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.



HOW DOES SHIPPING WORK?

Your order is shipped from the USA. Tracking numbers are provided for each order.


WHAT IF I NEED TO RETURN SOMETHING ?

No worries ! Contact us and we'll help you guide through the process to send the item you ordered back to us.



CAN I CANCEL MY ORDER ?

Yes. Cancellations must be made within 24 hours of order placements. Send us an e-mail within 24 hours and let us know the reason why you wish to cancel your order.

All refunds will be processed within 30 days of the refund request.



HOW DO WE CONTACT YOU WITH PRESS INQUIRIES ?

Send us an e-mail at customerservice@richattention.com we'll get back to you as soon as we can.